}; While its best practice to respond right away and let them know youll get back to them soon, sometimes we forget to send that courtesy note. 10 Email Templates That Help You Say "Sorry" for the Late - Flock Don't even think of the faux apology, "I hope I didn't miss your reply, but". I shows that you offer your apologies. Use it like this: They kept me waiting for over an hour. I hope you werent kept waiting too long. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Is it correct to say "have had you kept waiting", which could be understood as "you have been kept waiting"? 1. i thank you for understanding. No one should have to wait for you, but they have. Maybe youre looking for a more suitable phrase to include in a business email besides sorry to keep you waiting.. var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; The consent submitted will only be used for data processing originating from this website. Im sorry to have had you kept waiting. would mean that you have had to ask your assistant to ask your visitor to wait until you were ready. 1. I appreciate your patience here. w.attachEvent("onload", loader); Im so sorry its taken me so long to reply to your email. And using a question gives the benefit of a doubt that the person is (probably) very busy, they need to prioritize, the request just got buried under other work, and they may not understand the urgency or the importance of the matter to you. I appreciate the help I've received to date; however I am still having one issue that has not been resolved "Following up" is generally considered a polite way to approach lack of response or resolution, especially in a business context. Down-voting should be reserved for incorrect answers or to answers that don't address the question - not simply ones we don't like. Im sorry this took so long. Now, lets look at a few different scenarios to see how that communication comes together. Rather than bug I would say bother, but otherwise keep your phrasing: "Sorry to bother you about this". Thank you for your patience. You will often see it in emails when someone doesnt get back to you right away. I hope it won't take a long time. How to Write Effective Apology Emails to Customers | Blog | Hiver 1. I appreciate you sticking with us. At InHerSight, we use data to help women find and improve companies where they can achieve their goals. Ill be sure to get the files sent across to you first thing in the morning. I hope you werent kept waiting too long. If you're in person, you can capture the recipient's attention. I just noticed that I never responded to your email, and Im so sorry for the oversight. Yet another possibility. It is fine but can be a bit better: I am sorry for having kept you waiting for so long. Reply to all inquiries or information sent in the original email. This time, instead of sorry, apologies is used, which some people believe to be a more formal synonym. Ill be sure to get the files sent across to you first thing in the morning. I am frustrated, and find I need to bring this up with you again. sorry Tyranny of the majority and all that. Sorry to keep you waiting, Johnny. Get extra help with longer text and special files. Using "thank you" rather than "I'm sorry" is a positive way to write an apology. If you come up with an excuse like this for missing a deadline, your superiors will likely want to have a meeting about your performance. tag.parentNode.insertBefore(s, tag); I hope you werent kept waiting too long. I had not seen this email pop up when it arrived. I didnt know where to get the information from, so I had to do a bit of searching. Im very sorry about the wait. More formal way of saying: "Sorry to bug you again about this, but ", Improving the copy in the close modal and post notices - 2023 edition, New blog post from our CEO Prashanth: Community is the future of AI, Formal way of saying "when you are in need", A more formal way of saying "pointing out". i want to thank you for your understanding. Generally, starting the phrase with I didnt mean shows that it was an accident. Include any information that's still relevant to the original message and share additional updates that developed during the wait. I wasnt able to find out the information I wanted sooner than this. Our mission is to help you choose the right phrase or word for your emails and texts. Im sorry this took so long. These two sentences illustrate another difference between the gerund and the infinitive: The sentence with the gerund tells specifically what one is sorry for, but the one with the infinitive gives the speaker some "wiggle room", allowing for such things as being sorry for something other than the imposition of a wait. I hope you werent kept waiting too long. How to Apologize Professionally in an Email: The Art of Saying Sorry There were a few things that I needed to do first before sending you the files. "Sorry for the wait, right this way please" Sorry for making you wait on this reply, but Ive discussed the matter with my superior, and were happy to proceed. Apologies for making you wait. Im sorry this took so long. By continuing to use this website, you agree to our Terms of Service. Have you kept someone waiting for longer than you planned? I tried to speed things up as quickly as I could for your sake. - DMMuKnow? All in all, I don't think using "you" or "your" is too big of an issue, as long as it's not being used in an accusatory sentence--It's certainly not an issue when you're apologizing for a disturbance. Nucilo is a website that writes about many topics of interest to you, it's a blog that shares knowledge and insights useful to everyone in many fields. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. I wanted to be sure I carefully considered the ask before responding, and I had to pull together some information to provide everything you requested. Apologies for making you wait comes at the apology in a different way. My interpretation is as below: No.1 could mean you have kept someone waiting so long and eventually you saw him. "Sorry to have kept you waiting" is a great alternative in formal emails. Many times, a question can be used in place of a statement that seems too demanding or schoolmarmish: "I was wondering if you have had a chance to look How to Decline a Job Offer (4 Examples) - Career Sidekick . 2. Reviews: 90% of readers found this page helpful, Address: Suite 993 99852 Daugherty Causeway, Ritchiehaven, VT 49630, Hobby: Listening to music, Board games, Photography, Ice skating, LARPing, Kite flying, Rugby. Sorry for keeping you waiting. Sorry about the wait While you may have been ecstatic for them when you got the email, taking a long time to reply can make it seem like you dont really care about their accomplishment. We are sorry about the wait. Dont go into too much detail about your reasons for the late replykeep it brief and professional. w.addEventListener("load", loader, false); This is most likely how I would write it, an apology seems to be an admission that you feel "bad" for asking and can sound "whiny", while a thank you gives the idea that you feel "good" about their previous help and appreciate it. Can someone explain why this point is giving me 8.3V? "Keep" is unnecessary here as it doesn't really add anything more. I tried to speed things up as quickly as I could for your sake. I'm sorry to have kept you waiting. Perhaps the following example will help you understand it: Dear Aimee,Apologies for the delay, but we have finally found a resolution. VASPKIT and SeeK-path recommend different paths. Apologies for only just getting back to you is appropriate when you have spent a long time looking for an answer. I sincerely apologize for the long wait. Apologies for making you wait. Thank you for thinking of me for the opportunity, but unfortunately I wont be able to participate this time around. I'm sorry to have to bring this up again, but []. It may not display this or other websites correctly. This is a good way to keep a strong rapport with the recipient of the email as you are not trying to come up with an excuse or trying to shift the blame. Its good to use these phrases to build a strong rapport. I apologize for keeping you waiting, doctor. } Sorry to keep you waiting works when you have made someone wait for longer than you originally intended. Thanks @Wesley. Again, were very sorry that it took so long for us to get to the bottom of this. Here it is now, though. If something prevented us from emailing them earlier, or we had to check something before replying, we can use a phrase like this.� You might find some use out of the following examples with this one: Sorry for the late reply is not informal. "Sorry for the long wait." Apologies for making you wait comes at the apology in a different way. In addition to apologizing for making a customer wait, it is nice to thank him/her for being patient. Our goal is to create English lessons that are easy to understand for everyone. Please reply as soon as you receive this message. I appreciate you sticking with us through these trying times. You shouldnt use I didnt mean to make you wait in formal contexts, though. It works because it shows that there was always an intention to reply to them, but you made a mistake and did not actually send the email. I hope you dont mind if you wait a little bit longer before I give you the final results. Apologies for making you wait while I tried to sort this out. 10 Ways to Apologize in English with a Perfect American Accent, 2. Pardon my frequent interruptions, however we are still continuing to address issues with blah, blah, blah thank you for your continued prompt attention to this matter. alternatives to sorry for the late response.. [](https://eikaiwa.dmm.com/uknow/questions/50289/) (waitress at a restaurant) ", This a great. var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; You can hint at the amount of time you've been waiting and provide genuinely helpful information by referring to an earlier correspondance: "This is in relations to [such and such]. ", Thank you so much. Checking Irreducibility to a Polynomial with Non-constant Degree over Integer. Nevertheless, I am ready to proceed with the negotiations. Can you come along on Friday to discuss matters?Yours,Derek. Its not as effective as sorry to keep you waiting. So, stick to informal contexts when using this phrase. I know this is different than what the OP was asking, but I prefer to be as polite, sweet, and cordial as possible when asking for help. I appreciate your patience here. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right 8 Better Ways To Say Brain Fart (To Not Sound Immature), 30 Best Responses To An Apology For A Late Reply, 12 Better Ways to Say Thank You for Your Patience (Email), 6 Steps To Politely Remind Someone To Reply To Your Email, Is Dear All Appropriate In A Work Email? We are a team of experienced communication specialists. Appreciate you sticking with us is slightly more informal. And you yourselves are not angels, and therefore you are also to blame for what happened. honestlysincerely thank everyone for their understanding. Which one to choose? You can use this phrase to show that their wait is over or that they might have to wait a little more. It turns out that theres a lot more to the process than I had originally bargained for. Its only appropriate to use this phrase in an email when you are able to provide whatever the recipient wanted in the first place. 'wait' A 'wait' 'a period of waiting'. I finally have the information you are looking for, and I should be able to help you out with it. Apology emails - 100 examples of how to apologize in an email - Flowrite The consent submitted will only be used for data processing originating from this website. Sorry to have kept you waiting. "I do hope it doesn't rain at the wedding!" "Sorry to be a bother, but" would also work to avoid "you". Also, the final section covers more about sorry to keep you waiting. It will explain whether its correct and appropriate in professional emails. I know both are correct sentenses, but am not sure what difference there is between them. "Sorry for the wait, right this way please" If you are unable to provide an answer at this time, please inform us as to when we can expect a response so that we can plan accordingly. E. and the result is so good!! Get it corrected in a few minutes by our editors. I had you in my mind while I was looking for the answers. If you know there isnt much time pressure related to the reply; you can use a phrase like this. Hope you didnt mind the wait shows that you know that someone had to wait for a response. Attached please find my response and all applicable details. "I'm really sorry for the delay madam," My apologies for the delayed response. (Video) DON'T SAY "SORRY!" Sorry for keeping you waiting for so long I apologize for keeping you waiting. I love it! However, you can use them slightly differently. As you may already know, a "delay" is a late action so you're expressing your apologies for your late action by saying that. If the email has been passed to you, but someone else originally dealt with it, you might not have a clear understanding of how long the recipient was waiting. How can I control PNP and NPN transistors together from one pin? Greet the receiver personally Start the conversation by addressing the recipient by their name. } else { ;)". I don't like Jeffrey's style either, but it is a perfectly reasonable suggestion. (2) I was sorry to have kept you waiting. The delayed response indicates that we accept the blame for taking so long to reply. Don't draw attention to the fact that this may be a "repeated request" or use words like "remind," "still," or "again" since that can sound like you're scolding. Apologizing can repair the damage caused by a long wait time. It's the classic "fake apology" pattern and it's annoyingly insincere. patience(). wait Some phrases you can use to translate that empathy in an apology email: "I can see how important this is in your everyday routine". How to Apologize to a Customer for a Long Wait Time Via Email We appreciate you sticking with us. Lets assume all of the late responses above were sent a week or two (or even a month) after the initial note. Probably not. I'm sorry to have kept you waiting for so long. Saying making you wait also shows that you are taking responsibility for how long something took.
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