They claimed because it was rescheduled, not cancelled, they couldnt offer a refund. As a buyer, you can purchase tickets from just about any country around the world, and theyll ship your order on time before the event with the valid tickets you ordered. WebContact Us Contact Us For any questions or feedback, get in touch with us via email or chat, and we'll be glad to help. tickets TicketMonster has a rating of 1.23 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Say what? When I spoke with them the following day they said the tickets would be sent Fedex to my house and they would arrive before my flight left for NY. You can help! Ticket Monster Reviews 633 Poor. Read More Contact Who is TMON Headquarters Dongil Tower 38 Teheran-ro 114-gil Gangnam-gu, Seoul, Seoul, Korea, Republic of Website www.tmon.co.kr Revenue $199.4M Industry Business Services General Business Services GetHuman's relationship is with consumers and not with TicketMonster or organizations like it. Avoid this seller at all costs. Of course Cinemark saying they cannot handle this issue because it is sales by Ticket Monster. Visit our Verified Fan blog to learn more. When purchasing tickets on our Site, you are limited to a specified number of tickets for each event (also known as a "ticket limit"). Every customer service rep lies to you. or Register. . I hate dealing with Ticket Monster on any level. Baltimore, MD 21201. I will NEVER EVER use this site again and I recommend Buyer Beware. I asked them how can I fix this issue and they said they dont have any idea where I get that weird tickets but contact merchandise I purchase ask them to handle. It's too risky, you might loose your money. If you have tickets with us you can contact us directly from your order. What a pain.. We appreciate the opportunity to speak. Another fan tweeted: "I received an email from Ticketmaster this morning congratulating me on successfully being allocated two tickets following the ballot. The event was canceled understandably due to covid19. Tickets were not delivered until too late to make travel plans. Cost of ticket is also inflated with this broker. Ticket Office | Fiserv Forum You should definitely hear something from us in 3 to 5 business days. There will be no additional fees charged to Exchange users for buying or selling tickets on the Exchange. WebCall Center Business Hours: UAE Toll Free 80086823 or 04-3638859 9AM-6PM Sunday - Saturday for KSA and AlUla Toll Free 8008803023 8AM-5PM Sunday - Saturday. ticket.monster Registration Site: https://u2.ticketmaster.com/. Ticket Monster I had to phone twice and email twice before tickets were eventually emailed today. Plus I should contact Cinemax to fix this issue. I love the Ticket Monster Perks site for theme parks and attractions! Original dates were for 05/25-05/31 AS NOTED ON THE CONFIRMATION EMAIL. Rocketreach finds email, phone & social media for 450M+ professionals. Its the official resale site for the NBA, NHL, NFL, and WNBA, > safe and secure ordering process thats simple, > 100% authentic tickets that are verified for authenticity by TicketMaster, > tickets delivered within minutes after ordering via e-ticket email delivery, >good for concerts, broadway shows, and sports tickets. It goes against our guidelines to offer incentives for reviews. However, if the show is postponed then there is a possibility that a refund might not be provided. Rescheduled concert is in two weeks. Paycom Center Does nothing to try to keep a customer. If the show is postponed then a refund cannot be applied but if they are indeed cancelled we can always check with the broker. We ordered two tickets for NBA for a lot of money. A week prior I called multiple times and spoke to 8 or 10 reps/supervisors all telling me I would receive the tickets via email the day before the show. Our tickets have arrived in the mail and we are now ready for our event next week. To create an account, follow these steps: 1. They said we would definitely get them, but the seller hadn't sent them yet. Heck either I or Buffet may not even be alive then. You should see this in 3 to 5 business days. Contact Us. Join the 631 people who've already contributed. Were here to help. Not only you have to wait to receive your tickets until 48 hours before the event. Well my flight leaves in 4 hours and I still don't have the tickets. My Tickets. GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. This is one of the worst companies that I have ever dealt with. The NHL will be providing news about their games shortly. You will loose your money and will have nothing more than lots of trouble as many customers before. Congratulations on your Ticket Monster purchase! Ticket Monsters top priority is your safety and experience shopping. 3. Advertised Simon and Garfunkel, for a tribute band . Fast forward to 2022, and the event has been rescheduled for April 9 and April 10th at the orpheum in Minneapolis. When I called to inquire, Ticket Monster told me that they were a final sale and nothing could be done. Unlike our competitors, we truly understand the feeling of price gouging fees at checkout. Open additional information for First Round: Oilers at Kings Rd 1 Hm Gm 3 Los Angeles, CA Crypto.com Arena. Visit the blog How to Avoid Fake Speculative Tickets for Live Events for more information on how to spot fake tickets. I usually buy my tickets off Stubhub, but this show was restricted from selling on Stubhub. Two weeks prior to concert I am told that five of my tickets are no longer available and they gave me seats behind the stage. Your ticket(s) will be transferred to ON LOCATION. List of Broadway Show Tickets from Ticketmaster. For more details, and to see what shortcuts or tools we provide to get better, faster help from TicketMonster, tap or click the link. (800) 745-3000 Ticketmaster Automated Ticket Sales(877) 250-2929 Ticketmaster Old Broadway Performing Arts Line(800) 943-4327 ADA Compliant Line for Disabled Ticket Buyers (TTY)(800) 653-8000 Ticketmaster Post Ticket Purchase Customer Support, Contact Ticketmaster via regular mail at the following address:Ticketmaster Customer Support1000 Corporate LandingCharleston, WV 25311. How Secondary Sites Misuse Antitrust to Protect their Scalping WebContact Contact Us Questions, comments or concerns? Ask us a question! Tickets to Rolling Stones concert, was cancelled. i get no feedback from ticketmonster, only memberdeals. > no hidden service fees We appreciate the opportunity to speak. Give me my refund ! Concert rescheduled due to covid. > official resale for NBA, NFL, NHL Some seating charts for concerts and theater shows dont show 3D views of sections, but overall the site is excellent. If the show is cancelled then the guest will definitely get a refund. I purchased rod stewart tickets in january 2020, before covid. After our TicketMonster review, their top priority is your safety and experience shopping. The Nba game I had tickets was canceled and I received an email saying I would be reimbursed in a maximum of 30 days. When you call, they keep you on hold for almost half hour, and then tell you that your order was already put through and is being processed. I purchased concert tickets for a show that was supposed to happen last July. WebIf you purchased Monster Jam merchandise at a live event or through the Monster Jam Superstore, please contact us at Feld Entertainment Consumer Products toll-free at (866) Ticketmaster Ticket Monster is the same great game as the ever-popular Big Bass Wheel with a different look that is sure to Simply click the button below, select the event you want to talk to us about, scroll down and hit the Need help with this order?' Provide us an order number so we can look into this. Not even a mild though. If you Cancel your listing, we will transfer the tickets back to your Ticketmaster account. WebVisit ticketmonsterperks.com Popular pages to visit on ticketmonsterperks.com TicketsatWork TicketsatWork is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more. Not to mention waiting on hold 3 different times for over 20 minutes to hear this crap! There is only one way to contact TicketMonster, shown above. I found the site to be reliable and completely legit. We appreciate the opportunity to speak . There was another name on my ticket, but that is to be expected when you are purchasing from a third party. We definitely would need to check if the show is cancelled or if is postponed. Now the game has been officially cancelled I have had no communication from them at all and again had numerous emails ignored and no sign of any refund. Join the 631 people who've already contributed. Ticket Monster was unwilling to provide replacement tickets (because the price had increased again), so we ended up missing the entire event. As a regular consumer you have no rights. Very low service level!! What a scam. It is almost impossible to get help from a customer representative at TM. WebDelivery Methods 10. Presales, Verified fans, Payments details. NO TICKETS. number Customer Service Our overall our Ticket Monster review is positive and we highly recommend you use them for secure transactions to get valid and authentic tickets with no additional fees at checkout, and guaranteed on-time delivery before the event. I came across Ticket Monster, I bought my tickets at a good price. American Express Think what you want about Ticket Brokers but I actually care about people having a good time - Ticket Monster doesn't! How can a company like AAA do business with them. Ticket Monster fought it with the credit card company and WON! Ticketmaster As the tennis was for the start of a longer journey, continuing to Nova Scotia and else we were not able to use the second date for tennis- as there were no spectators allowed, Germany did not allow to travel to USA. Group rates and trained customer service representatives are available if there are any questions or concerns. I have been waiting over 2 months for the money, but I have received nothing.Order number: 1229573. If you still can't find the answers you're looking for, our Support Team is here to help. I explained Cinemark said they dont have any idea where this ticket from and asked to email them because they have order number from their system. My next course is the BBB, the Governors fraud hotline and channel 7 news. I got to the venue and I was relived that the tickets worked! Obviously Disney World CLOSED due to covid. > best price guarantee 35 Reviews of Ticketmonster.com - Sitejabber I will make sure to avoid ever getting tickets from Ticketmonster again. I was offered an extension, which does nothing for me because 05/25 was my original travel date. WebProvide your ticket information, including section, row, seat number and corresponding barcode. As advised in the terms this purchase is considered a final sale and if the show is postponed a refund will not be honored. Your access code is unique to your individual account. I have a copy of the email showing you took my money for the tickets, but no link from you to download my tickets or no tickets in the mail yet! Customer service very helpful as well. Later that day, I received an email from Ticket Monster indicating my tickets were cancelled (I was told the seller could not meet his/her obligation). Are you kidding Ticket Monster? TicketMonster also goes by or is associated with the names Ticket Monster LLC, Ticket Monster. The confirmation email came through, no problem. I see that you have responded to some. This company has refused to refund the $214.00 I paid as a gift to my son, because the word cancelled was not used. Submit a Support Ticket I have a basic question Have a pre-sales question or general question about how our site / service works? This company continues to broker ticket sales that are never completed by the third party. Login. We appreciate the opportunity to speak. Thank you. Booking reference is 21672257; Ken Sparks Date of experience: December 15, 2022 Reply from Ticket Monster Jan 9, 2023 We I will never, ever by anything from Ticket Monster or their parent company Groupon again! If the tickets wouldnt be in our inbox until then, I should call again. Contacts Job Department Search Contacts George Hodgson CTO Executive Engineering , Operations 1 I was kicked out several times, but finally succeded and talked about 25 minutes with a team member. This policy is in effect to discourage unfair ticket buying practices. our trip is about to start! SeaWorld is giving money back and ticket monster is so hard. I called the company on Monday because I still had not received the tickets and the show is a 2pm this Saturday. Ticket Monster - Contacts, Employees, Board Members, Advisors I have been trying for a year now to get my refund of $346 for a WILCO concert scheduled in Seattle at the Paramount. I told them what their email stated about getting the tickets 1 - 2 weeks ahead of time and they just said "the tickets are non-refundable and they are coming from a seller so we have no idea when they will be delivered." FAQ. Refunds will be up to the venue or Rolling Stones organization. We are a 3rd party and once the seller is refunded for the ticket from the NHL then you will be reimbursed as well. They told me they had no idea when the tickets would be mailed and I needed to call back the next day to find out when they would be shipped out. We contact them over and over, they beat around the bush, they say we arent using the email we purchased tickets from (which was my husbands email), this place is a scam. WebFargodome Tickets Address 1800 N University Drive, Fargo, ND 58102 Event Schedule (9) Venue Details Seating Charts Select Your Category Select Your Dates Reset Sort By: Date Aug 11 Fri 5:45pm Def Leppard & Mtley Cre: The World Tour Rock See Tickets Aug 19 Sat 6:30pm P!NK: Summer Carnival 2023 Rock See Tickets Sep 9 TBA Ticket Monster Thanks. I purchased were wrong on delivery. They were non refundable tickets. I never received a ticket from them, nothing at all. When we received the tickets we realised that they were issued to another name, did not represent the seats we ordered and the price we paid was more than twice the face value! WebHelper tag. WebContact-How do I contact Ticketek? Live Nation Help The next best way to talk to their customer support team , according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. Ticket Monster - Betson Enterprises Thank you ticket monster. Its very disappointing.. Its the amount of 827,95$ that we asked to be refunded. I ordered through AAA. Monster Jam kids ticket and pit pass information; Create a Ticketmaster Account. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We are travelling over from UK. Under Event name, type U2. WebIn that invitation email, we will include timing details for when you will receive a link to where you can purchase your tickets and your unique access code. Thanks! Submit your form. Another fan tweeted: "I received an email from Ticketmaster this morning congratulating me on successfully being allocated two tickets following the ballot. 3. Thanks. I purchased tickets in December for a concert in May. Get 5 free searches. Receiving an email saying youre on the waitlist means that if tickets remain, we may text you an access code to join the ticket sale. The supervisor doesnt know what customer service is. To reach Fan Support about your code, follow these steps: Visit this form. WebBuy concert tickets for top tours and festivals - Live Nation is your premier source for latest tour news, artist insights, exclusive videos, photos, and more. Discover Experiences. I would like a refund, but if I cannot get that, then Id better be able to have my tickets. Tip for consumers:Dont use the site. On October 3rd, 3 days before the game, I contacted help service via e-mail and asked about the delivery status of the tickets, because we didnt receive them. Obviously Disney World CLOSED due to covid. I was not able to identify the specific events due to the limited information on the statement and online. How will I get my tickets if the event is too soon for them to ship? Neither did we receive any tickets, nor did they answered in time on our requests for support. Before this virus I bought tickets at AAA for Discovery cove park. This is the worst and most untruthful, useless company I've ever had to deal with. We tried to get a refund and were told by several people that even though they didn't provide the tickets in the time promised, we would get nothing back. For Job Seekers; Browse Jobs; For Employers; Find Candidates; Post a Job; Resume Search Called Ticket Monster the day after the game to address the problem and they refunded part of the ticket. When We bought tickets for a hockey game and received a confirmation mail that our they would be delivered before the event. Click the Verify Now button in the alert under Selling Tickets. By signing in through the link we texted the phone number you provided during registration, you can easily access the queue. We purchased tickets for Busch Gardens Pre-Pandemic in Feb 2019. I was trying to contact- but they told me, they moved to Orlando, FL. Their website is currently unusable and asks you to fill out information to get contacted. Although they promised a refund, our day was ruined due to this unprofessional and unreliable company. Moreover, you can also contact us directly at any time so that we can offer you the best-possible service. Never any problems. Gain trust and grow your business with customer reviews. Ahhhh! I purchased Disneyland Tickets from AAA web site and unknown to me they were using Ticket Monster! Then he told me not to worry, but to wait until one hour prior to the game. Ticketmaster At this phone number, customers can purchase tickets over the phone with a live sales agent. We did make a citytrip to New York and buy tickets for New Jersey Devils vs Hurricanes. Address 100 West Reno, Oklahoma City, OK 73102 Event Schedule (28) Add-Ons Venue Details Seating Charts Select Your Category Select Your Dates Reset Sort By: Date Apr 30 Sun 8:00pm The Kid LAROI: Bleed For You Hip-Hop/Rap See Tickets May 5 Fri 7:00pm Brooks & Dunn: REBOOT Tour 2023 Country See Tickets May 6 Sat 8:00pm Ticket Monster coupons and promo codes are available at Goodshop and can often be Covid hit and the concert was canceled May 2 2020. Wow! Platinum Card and Centurion Card Members can purchase tickets to customized experiences in sports, fashion, fine dining, arts and theater. I just spent a tremendous amount of money on seats and they chose to give me the worst options in the block available. We may not quite have as much of this available for TicketMonster customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company. TicketMonster.com review has a blog as well that has information on upcoming events and a newsletter that shares coupons and deals on major events. Now I'm stuck with more expensive tickets than I could have gotten elsewhere. What are Email Delivery and Instant Download tickets? Another bill would For more details, and to see what shortcuts or tools I ordered tickets for Monster Jam in April 2020. does postponed go on forever? They were electronic tickets that arrived about 3 weeks after the original purchase. WebContact Information. Complete fraud. No guarantee we will even get them. Telephone Ordering tickets: 0900-3001250 (60 cpm) Service: 0900-3001255 (local rate) if you have a question about tickets you have already ordered. Please don't use this service they are stealing people's money! There are those few times when there are no matching tickets found when searching. Remember, only Ticketmaster can provide access codes. Click here to share your Ticket Monster review below. Verification can help ensure real people write reviews about real companies. To give fans the best chance to buy tickets at face value, the artist has requested general admission (GA) tickets to these events be mobile only and restricted from transfer. I explain that they cannot transfer the amount to the same card used to buy the tickets because the card had to be changed as I lost it. Ticketmaster > 100% buyer trust guarantee, Ticket Exchange by TicketMaster GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. You will be contacted on what we find out. No. I will not be using them again. Be aware of your reputation, it is the worst!Remember after pandemy clients will not buy tickets from you!It is impressive how long you trying to get time! WebEstablished in 2010 and located in South Korea, TMON is an e-commerce platform selling various different retail styles. I found Ticket Monster to be a great site to purchase tickets from! WebContacting Ticketmaster - by phone or otherwise. Need More Help? Under the Please select a topic section, select Verified Fan. Please resolve my issue. Partly this is my fault for not being more careful but this no refund policy is BS. WebTicket Monster is by far the worst company I ever had to deal with. 2 years ago we bought tickets to chris stapleton concert. The Ticket Monster Advantage is that the price you see, is the price you pay. number Ticket limits for events The Airlines, Hotel, Rental Car all cancelled my reservations and returned my money. Ticketfaster Anger as fans say Coronation Concert ballot 'misleading' Reviewers complaining about TicketMonster most frequently mention customer service problems. WebWelcome Back. 5 Things You Should KnowTicketMonster Review 2021. Email, Instant Download, and Mobile E-ticket Delivery. STAY AWAY from here. They can't even face the music when that's all I wanted in the first place. Thanks and Happy Holidays! E tickets always delivered. Please provide us your order number and we can check with the seller to see about this concern. Fill in the other required fields. They sent me PDF copies of tickets which looked like they were not going to work. Ticket Monsteris a reputable company that is dependable with no surprise fees at checkout. Tried to get a refund but they said all sales are final. They absolutely refused to issue a refund. WebContacteer ons voor meer info betreffende de ticketverkoop van je evenement That is there problem not mine. Saturday 12:00 AMSat. THE POLICY < will not allow for refunds. Theyre available on a first come, first served basis. I have been trying to contact this company and resolve the issue for over a year at this point. Also, please check with your bank as well since most MLB games have been refunded. Contact You can purchase up to 4 tickets with your unique code and only for the show indicated in the text you received. We are reaching out to see if the seller can possibly obtain one which is not a guarantee if the show is scheduled for a different date. Of course my trip was cancelled in April because of all the Covid-19 shutdowns. Tickets NEVER arrive. As a 3rd party we will reach out. We investigated this issue with the broker and apologize the tickets did not get you. Heres our top 2 ticket sites we like and use. Copyright 2023 New York Show Tickets Inc. Broadway Ticket Refunds and Show Cancellations, The Most Popular Performance Show Times On Broadway, Broadway Show Reopening Schedule: Post-Pandemic 2021/2022, Ticketmaster Phone Numbers: How To Contact Ticketmaster, Click the Live Chat link at the bottom right of your order. Worsest agency ever- completely unreliable. Kids screaming from joy with this monster! Remember, only Ticketmaster can provide access codes. We bought 4 ticket for NBA match NY Knick vs. Detroit Pistons in NY on April 14th, the match has been canceled and we wrote many email to request the refund, theyve never answered and still no refund has arrived. The most unexpected, unscripted and unforgettable motorsports experience for families and fans in the world today returns to Edmonton for an adrenaline-charged weekend at Rogers Place July 22 & 23, 2023. AS the the rescheduled date approached I started with emails when they told me tickets would be issued closer to the date of the show. Resale. TicketMonster Phone Number | Call Now & Shortcut to Rep I do NOT recommend using Ticket Monster. Will NEVER buy tickets from here again. They said they were not required to deliver until ONE hour prior to the event. For example, look at our Bank of America Customer Service page. You may contact us directly by email at mscustomerrelations@feldinc.com, by mail at Customer Relations, 800 Feld Way Palmetto FL 34221, or by phone at (703) 448-4000. The calls to USA cost over 25. The site is very easy to navigate through and there are seating charts that show exactly where a person will be sitting. This place is horrible and i cant talk to anybody cause they will not answer my calls. ticket They really suck! During working hours (9 am - 5 pm mon - fri, 10 am - 6 pm sat ) we will reply within a few hours. Well, the package has a tracking number but it never shipped. Do not ever even contemplate buying anything from these people. The email confirmation states that the tickets will arrive 1-2 weeks before the event. Fine I will call and dispute the charges on my credit card. We live 2 and a half hours away from Syracuse, so we were not driving out there without tickets. I then reordered tickets on Ticket Monster for different seats (now much more expensive), only to have my order cancelled AGAIN this time LESS THAN 3 HOURS BEFORE THE GAME STARTED.
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