To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. There are a couple of different numbers, depending on what sort of query you have: 0345 641 9727 for anything to do with making a claim or making changes to your policy And with that money back in your pocket, youll be able to book seats the next time your favorite act, team or superstar returns to your backyard or wherever the tour or schedule schedules them. This site uses cookies to improve your user experience and analyze site traffic. When compared to these reselling options, event ticket insurance is not only more efficient and reliable, but it may be the only option you have to receive the full value you spent on your seats on short notice. Can I get a refund? * 105 series. By clicking a link you are consenting to this. We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. See your plan details for additional information. You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance here. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Tickets will arrive in time for your event. Event Ticket Insurance also includes access to the Allianz Global Assistance 24-hour assistance hotline. Money & Insurance Insurance Travel Insurance Company Allianz Global Assistance Allianz Global Assistance Reviews 28,311 Great 3.9 VERIFIED COMPANY www.allianztravelinsurance.com Visit this website Write a review 3.9 28,311 total 5-star 75% 4-star 5% 3-star 3% 2-star 2% 1-star 15% Filter Sort: Most relevant KR Kristin 1 review US A day ago We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. AXS Premium. Plans only available to U.S. residents and may not be available in all jurisdictions. Our Plans. Terms of Use. How do I file a claim for Event Ticket Protector Insurance? }] Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. However, it is not clear if this would cover government advice. Log in. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. 3 0 obj Refunds must be requested within 770 days of the original plan purchase date. Stuff happens. It works quite simply; for a small percentage of your ticket price, you gain coverage that provides you a refund for your purchase. Some factors that weigh into this include whether youre selling tickets above their face value and if youre selling the tickets on the premises of the event.4. Check a Claim. Allianz Global Assistance Reviews | Read Customer Service - Trustpilot A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Bests 13 Financial Strength Ratings. In addition, with Allianz Event Ticket Insurance, youll get access to the Allianz Global Assistance 24-hour hotline for help with medical, legal or travel-related emergencies. {{travelBanText}} {{travelBanDateFormatted}}. To update your insurance plan, please visit the online management tool. Your alma mater is playing college football in the marquee came of the week, but your Strep test came back positive. Get Help. For Event Ticket Protector, covered reasons include serious unforeseen illness (for you or a covered family member), traffic accidents, issues with your home or business, airline delays and even termination of employment.3. *A travel supplier's cessation of operations due to its financial circumstances may not be available as a covered reason under all plans. It doesn't apply to housemates who aren't family members or due to attend the event. Event Ticket Protector - Allianz-assistance-ca "mainEntity": [{ For WA residents,it may not be available in all plans. If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Travel insurance: which policies have the best covid cover? If I have Allianz ticket insurance and miss an event, can I get a refund? %PDF-1.3 Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. Read our, Do Not Sell or Share My Personal Information. I would not recommend anyone purchase this insurance. Step 2 - Your retailer will contact us to discuss the claim on your behalf. File a Claim. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. "@context": "https://schema.org", Is Ticket Insurance Worth It? What You Need to Know For ticket insurance refunds, please contact the insurance provider. stream Except as expressly provided under your plan, you are responsible for charges you incur from third parties. If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at, How Ticketing Works For Pearl Jams 2023 U.S. Tour. Watching the game on TV and or listening to the artist on your earbuds just isnt the same. In addition, with Allianz Event Ticket Insurance, youll get access to the Allianz Global Assistance 24-hour hotline for help with medical, legal or travel-related emergencies. Now I am out all of the money for the plane tickets and the money I paid for this misleading policy! Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. {{annualTravelBanText}} {{travelBanDateFormatted}}. It already makes for a bummer of a day when you cant make the event youve been looking forward to due to an unforeseen circumstance dont lose out on your investment, too. If you paid by credit card it may be possible in certain circumstances to. Allianz Partners Australia has launched a new self-service refund portal that will automatically calculate the premium refund that customers impacted by COVID-19 might be entitled to,. Apparently this company banks on people forgetting they bought ticket insurance and despite it only being a refund of about $40, it's still worth it to get back since they ultimately didn't provide a service with that $$. How do I file a claim and get a refund if I have ticket insurance? Allianz Travel Insurance products are distributed by . Add on Allianz Event Ticket Insurance with your next ticket purchase at Ticketmaster and protect yourself and your investment. Seats together. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. A staff of multilingual problem solvers is available to help you with medical, legal or travel-related emergencies. Simply select "Yes" during checkout. At checkout, when youre asked if youd like to purchase ticket insurance, just click yes. You will pay for the event ticket insurance as an additional charge and will be billed separately by Allianz Global Assistance. If you purchase Allianz Event Ticket Insurance when buying your tickets on Ticketmaster, and you are unable to make it due to a qualifying circumstance, you'll get reimbursed for your tickets. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. Tickets for Andrea Bocelli at Allianz Parque for 2023/2024 Events If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Do Not Sell or Share My Personal Information. Can You Cancel Travel Insurance? | Allianz Global Assistance Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. If you have Allianz Global Assistance, you can get a quote, manage your policy or submit a claim on the Event Ticket Insurance page. Event Ticket Insurance Provides Peace of Mind for Missed Events And ticket insurance such as Event Ticket Protector can give you the proactive peace of mind and reactive solution for dealing with a number of unanticipated circumstances. Missed Event Insurance - Ticketmaster Help Plans include insurance benefits and assistance services. What is Allianz Global Assistance Event Ticket Protector Insurance? It is not required to list all destinations on your policy. Do Not Sell or Share My Personal Information. Thats a lot of ifs.. I finally filed a claim with my bank and got the refund today vs having to wait a month for the refund! When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. (Note: To determine the review period for your state, inquire with the Allianz Global Assistance team we'll tell you how to do so in a bit.) If I have XCover ticket insurance and miss an event, can I get a refund? With Allianz ticket insurance, you can get a refund for your order if you can't make it to the event for a number of covered reasons, including: Sudden medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident on the way to an event Being called for jury or military duty This site uses cookies to improve your user experience and analyze site traffic. Read on to learn more. Thats why event ticket insurance exists to protect the investments fans make in seeing their favorite teams, acts and shows live. Manage a Policy. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. By continuing past this page you agree to our Full refund. }. Please proceed to AllianzTravelInsurance.com and remove all bookmarks or references to this site. Allianz Global Assistances event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. can reveal. Not only did I buy concert tickets, but I also bought ticket insurance from Allianz Travel Insurance which equated to just under $40. "acceptedAnswer": { quote.start_date : "Date"}}, View all of our travel insurance products. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. With Allianz Event Ticket Insurance, youll get 100% of the ticket price returned to you if you cant make the event for a number of eligible reasons, including covered illness, airline delays, traffic accidents and more. "@type": "FAQPage", "@type": "Question", Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. 5 Making a claim Please phone 0845 641 9727, textphone 020 8666 9562 and ask for a claim form or write to: Missed Event Insurance Claims Department, PO Box 1900, Croydon CR90 9BA or email ticket.claims@allianz-assistance.co.uk giving your policy number and details of the event you are missing. I was very satisfied with my purchase from Allianz. Valid tickets. Buying Tickets - AXS Help Center What it Covers Please see your plan for full details. All seats are side by side unless otherwise noted. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Good luck all :) Oh and I reached out to Ticketmaster multiple times and tried calling them about my refund and only got automated emails. On time. I decided not to attend the event and I have event ticket insurance x\9*cn"M(qx1#%RNzbE?CR?JJ?zo44YQom*I{V,2=iKez>I/> MuL's1Ncs/7oE&\YZfEM/BS?k5![z'L/rIrI/^ggj6-@r_k WiL0zaZ\,hk:xmfei;=O+WIRY}L;T^CVZ_PvqOO!#d{pk=m#EYeu_{W";H!sJVJ^<7Mi+0:7iuJ&GBx^\.!+x"Pf4 +"[pIM]s)DFPiQ&jqZ mP0(A;sQ]>vJ@ O@3S)Z:3>7}csH9o. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. Do Not Sell or Share My Personal Information. Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. Allianz Partners launches portal to speed up COVID-19 refund process Please see the Certificate of Insurance/Policy for a complete list of covered reasons, terms, conditions and exclusions that apply. Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. If I have Allianz ticket insurance and miss an event, can I get a refund? Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. You can contact Allianz on 0345 641 9726, by email at missedeventinsurance@allianz-assistance.co.uk, or by writing to the address below: For theatre shows you will need to . Event Ticket Protection Ticket purchase confirmation, including proof of payment - Purchase confirmation and receipts for your tickets, and any additional expenses you have paid related to your claim. If you need help, Allianz Global Assistance representatives will be available 24/7. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. Get a Quote. Terms of Use. Financial Services Compensation Scheme (FSCS) How do I file a claim for Event Ticket Protector Insurance? - Ticketmaster And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss. When it comes to using these ticket marketplaces, the earlier you can advertise your seats online, the better. "acceptedAnswer": { Or, you can also file an event ticket insurance claim by contacting the Allianz Global Assistance claims office at 800-334-7525. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. How to get your money back from a ticket seller, Scamwatch: how scammers sneak into your text messages, Suzhichou scarf brushing scam: how it works and how to report it, 'My Wowcher mystery holiday was randomly refunded', Scammers are targeting Microsoft users with storage full emails. Keep in mind, Allianz Insurance didn't send out an email about the refund at all or next steps and I was just lucky that I remembered buying Insurance because come to find out, I have to file a claim to get refunded and am waiting on an email with next steps for this process as we speak. Please note that your cancellation rights are no longer valid after this initial 21-day period. COVID-19 FAQs | Allianz Global Assistance - Allianz travel insurance Unfortunately, we are unable to cancel the policy for you as you are now the policyholder, and we can't refund the amount to you as the funds are already with Allianz. Event Ticket Protector does not cover cancellation due to a personal change in plans. Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. Required Documentation - Allianz travel insurance Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. Premiums are non-refundable after the review period. Don't buy: why paying extra for some ticket insurance is - Which? I decided not to attend the event and I have event ticket insurance. Date of experience: 24 . If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. You want to see Bruce Springsteen sing Born in the USA but youre stuck in Toronto during severe snowstorms. Coverage includes the ticket price, taxes, convenience fees and shipping charges along with other eligible event-related items that have been added to your order, such as parking. Buying event tickets is an investment. Maybe you can give them to a friend if they have the same taste as you, dont have already plans and can find a babysitter. When should I purchase Allianz Global Assistance Event Ticket Protector Insurance? "@type": "Question", If your event has been canceled or if you cannot make the rescheduled event date, you can cancel your plan for a full refund of the plan's cost. Ticketmaster 2023. How do I file a claim for Event Ticket Protector Insurance? At the checkout it offered "missed event insurance" through Allianz Assistance. Yes - If customer is prevented from attending because of a government mandate, this is covered. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. Twelve weeks later, I still had not received my refund, and I had no way to contact the company since they basically closed . These might include confirmation emails, app screenshots, credit card statements, or similar. Your tickets wont be refunded if youve simply changed your mind. It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). This tracks your activity using third party cookies. So I signed up for my refund, which they said would take 6-8 weeks to process. Allianz | Event ticket protection - Allianz Partners US If you were referred by a travel agent, enter the ACCAM number provided by your agent. He asked his boss for a letter saying that and was told that he (boss) was traveling for the next few days and to send him a rough draft of what needed to be stated and he would add his letterhead and sign it. Due to travel restrictions, plans are only available with travel dates on or after, Due to travel restrictions, plans are only available with effective start dates on or after, Ukraine; Belarus; Moldova, Republic of; (North) Korea, Democratic People's Rep; Russian Federation. By continuing past this page you agree to our Your plan just has to be updated within 770 days of your original purchase. Unfortunately, there was a death in the family in April and we couldn't do the cruise. Thats where event ticket protection comes in. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. If you purchased Allianz ticket insurance for an event thats been rescheduled, and you plan to attend on the rescheduled date, you can update your plan to protect the new date. The insurance component provides reimbursement for 100 percent of the ticket price including taxes and shipping charges. Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. who has the best covid cover for travel insurance? Event Ticket Protector provides reimbursement for non-refundable ticket costs if you are unable to attend the scheduled event purchased through a primary ticket outlet due to a Covered Reason. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. Claim Status | Allianz Global Assistance - Allianz travel insurance After a year of cancellations, it's hardly surprising that almost three in ten of us are more likely to buy ticket insurance for events than before the pandemic. How do I file a claim and get a refund if I have ticket insurance Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. I highly recommend Allianz for events such as this. Insurance benefits are underwritten by Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. quote.travel_dates : "Departure - Return" | formatDates}}, {{quote.start_date ? Customers of Missed Event Insurance . "text": "Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. You can purchase Allianz Event Ticket Insurance with your ticket purchase on Ticketmaster. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. If you're not completely satisfied, you have up to 15 days (or longer, depending on your state of residence) to request a refund, as long as you haven't departed for your trip or filed a claim. It's sad knowing this company will profit from some XO forgetting to collect their refunds and because of the shadiness of them not even reaching out to us, I wanted to post this here so you all would take the steps to get your refunds!
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