Ferndale WA. Last Updated on December 4, 2020 4:29 PM. Their product sucks. Despite the seemingly outdated business model and questionable tactics, the industry is apparently doing better than ever. Desired outcome: Diamond Resorts Review: foreclosure without notification Unfortunately, after traveling 9 hours by car. Holly Smith was the sales person that sold it to me and she totally lied to me. About Diamond Resorts Diamond Resorts offers destinations, events and experiences to help members make a habit of breaking from the routine. Desired outcome: Katherine Mitchel Sales Person I wish I had never said yes and signed the papers. Wondering if a report is missing? Hilton Grand Vacation has taken over and completely unhelpful. Each time they would say theyarefixing theprevioussalespersonsmistake, and every time, the signing was rushed through to the point where we had no time to read anything we were signing for. Still waiting. Then tell us they cant change it and dont care if weve already made other plans. We found clear and detailed contact information for Diamond Resorts. Austin Texas, AMC LLC PROPERTY MANAGEMENT MATT GOELZE IS A LIAR AND A THIEF REFUSING TO GIVE ME BACK MY RENTAL DEPOSIT Salt Lake City Utah, Tactical USA login.tacticalusa.com Failed to deliver on all promised goods and services Boston MA, Priority Wrecker Service BEWARE OF CASH ONLY SCAMMING TOWING COMPANY, THEY CHARGE $75 PER MILE AND THEY TAKE CASH ONLY THE OWNER IS A CONVICTED FELON WHO HAS multiple arrest Batavia Illinois. I am now suffering from severe anxiety and bouts of depression over this as I dont know where to turn to. Originally, I was a Diamond Resorts owner. We have filed criminal charges Cleveland Georgia, ENDBAR FOUNDATIONS INC efi demolition equipment, Endbar Foundations Screwed me out of $2000 on the 1st job and $29,970 on the 2nd Job over 10 Months of work gone. ("SGB"), and attorney Mitchell Reed Sussman. we are 19 months out and I can't but can't book Virginia, DO NOT BUY THIS ! It's SO frustrating and that is why I would like to get out of Diamond altogether. Now I have to find a lawyer. It goes against our guidelines to offer incentives for reviews. Diamond Resorts website is deemed to be popular and indicating that it receives a high volume of traffic. SGB pointed to these token letters claiming they amounted to protected activity for which it could not be sued. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. We signed up in 2021 and weee not able to get out after a month, their grace period to get out of the contract is 3 DAYS!!!! Timeshares, Vacation Clubs, and Related Scams - Consumer Advice DON'T BUY!! Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. We have spent so much money in almost two decades and gotten very little in return. Wave adios, American Airlines pilots vote to authorize a strike, Fast Food restaurants would rather you not come inside, The new IRS 'digital first' tax collection initiative could be trouble if you're behind on your taxes, First Republic becomes the third U.S. bank to fail this year, Panera Bread to host MyPanera Week with discounts and savings on food and merchandise, Vornado recalls Steamfast and Brookstone travel steam irons, American Outdoor Products recalls Backpackers Pantry Blueberry Peach Crisp. Diamond Resorts Gets Very Weak Customer Support Rating. Les Hoover I hope this helps other people avoid being scammed like we were. Diamond resorts refused to move dates of our package or refund even with these circumstances. Diamond Resorts offers timeshares and vacation ownership in 26 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia and Africa. Erin works primarily on ClassAction.orgs newswire, reporting on cases as they happen. Timeshares used to be tied to a specific property, where people who owned partial deeds had the right to vacation for a set amount of days each year. Sampler expires in July and the resorts located in driving distance (less than a dozen) are booked yet again. They made our presentation reservations without confirming a date and time with us when going to Hawaii. No compassion or customer compassion with this company. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. We have been trying to book a vacation in Hawaii and it's always fully booked. Our focus on quality resorts, customer service and flexibility means members can return to a favorite resort, book a cruise to explore new countries or attend a once-in-a-lifetime event with the same level of confidence and anticipation. Consequently, everything about this company has been highly unprofessional and outright fraudulent. With access to a world of entertainment and activities, a Diamond membership ensures that people are always looking forward to vacation. Ripoff Report | Diamond Resorts International complaints, reviews I'm 8 months out trying to book a vacation and I cant. Consumer complaints and reviews about Diamond Resorts. What I want is answers. However, in 2021, while on vacation, I was asked to attend a short presentation to talk about the merger with Hilton and how this would impact my membership. Estimated amount consumers saved since 1997: $15,590,010,907. Ripoff Report Needs Your Help! The number of points a member has also determines the amount of their annual assessments, which are based on an annual budget set by the associations board of directors and divided among members according to their share in the association, the suit explains. Their service is awful. Yes, our dues were raised $500 over two years x 50 weeks equals $25, 000 per unit. While we have repeatedly asked to be released from our ownership, and have made our displeasure known, we continually receive emails promoting "specials". Refund of the stay and packages as this was an uncontrollable situation. Diamond Resorts International Hilton Grand Vacations In planning our 43rd Wedding Anniversary . Diamond Resorts did not process the sale timely and when the 2021 fees were due in January 2021 my family was told that the full amount needed to be paid and they would refund the $1708. Years in Business: 31. Business Started: 1/1/1992. They have never offered me any service or to cancel but they charged me for the first month. Our content is intended to be used for general information purposes only. We purchased a sampler package promising "many locations" to choose from within driving distance from our home. But by the time the trip was over, a charming Diamond Resorts salesman had convinced them to buy a $150,000 timeshare with roughly $8,000 in annual fees. We are two widowed women who just wanted to vacation together. It took us a hour to check in simply because the girl working at the front desk had no clue what she was doing. He misrepresents skills, says he is in US, but is in other countries, opens backdoors in software, Victoria Pressly AKA Victoria Talbot? As the case tells it, the defendants total membership share, which includes points from all unsold timeshares, is multiplied by nine to determine the companies voting power, leading to a stranglehold that allows DRI to control the associations finances. What a clown show. . More Diamond Resorts reviews & complaints. We value your privacy. We've been trying to terminate our membership for almost a year. Im not sure about you, but a special rate is not a $26,000 contract filled with lies. In 2017, Arizonas Attorney General announced that an investigation revealed that Diamond used deceptive sales practices and made numerous oral misrepresentations and false statements during timeshare sales presentations. Diamond agreed to pay $800,000 to settle the manner. Chase Geiser Cube Advertising LLC The American Report Podcast Complete scam artist that uses the seller platform Fiverr.com to help him rip off hard working people for thousands of dollars. But you owned them so you should know. Share. LAS VEGAS, March 15, 2021 /PRNewswire/ -- Diamond Resorts, a global leader in the hospitality, vacation ownership and entertainment industries, announces another legal victory in Diamond v. Timeshare Exit Team (formerly known as Reed Hein), Schroeter, Goldmark & Bender P.S. Vacation OR give us our money back! Diamond Resorts scam review. Desired outcome: Copyright 1997-2023 Ripoff Report. Share your photos and videos with others to prove the truth of your words. We were told no problem to book in Myrtle Beach- they don't even have a Mrytle Beach OPTION! The finance department at this company is so shady. for 2weeks a year for a 2 bedroomunit on the 8th or 9th floor.I sold the 2 weeks for $4,000. Katherine Mitchel Sales Person Diamond Resorts - fraud and cheating 92. Of course this conversation with sales person was not recorded. You, unfortunately, are stuck with a small slice of a unit that has little or no resale. Somehow they put my card on file without my permission and charged my account for her member service. Austin Texas, AMC LLC PROPERTY MANAGEMENT MATT GOELZE IS A LIAR AND A THIEF REFUSING TO GIVE ME BACK MY RENTAL DEPOSIT Salt Lake City Utah, Tactical USA login.tacticalusa.com Failed to deliver on all promised goods and services Boston MA, Priority Wrecker Service BEWARE OF CASH ONLY SCAMMING TOWING COMPANY, THEY CHARGE $75 PER MILE AND THEY TAKE CASH ONLY THE OWNER IS A CONVICTED FELON WHO HAS multiple arrest Batavia Illinois. They borrowed against their West Valley . She booked a room for my wife and I in the past, and I used my card to pay for the room. The family must also waive their right to pursue the other timeshare contracts. I think I have paid enough to this company for something that is never used. Consumers love to do business with someone that can admit mistakes and state how they made improvements. More specifically, the lawsuit says the associations board of directors, in collaboration with Diamond Resorts Management, determines an annual budget purported to represent a reasonable approximation of the common expenses to be incurred in the upcoming year and the expense of which is divided among the associations members in the form of annual assessments. Wyndham Vacation Ownership, another major United States timeshare company, said in a press release late last year that millennials are raving about timeshares. Turns out they were working for Diamond Resorts. For that we get a flat screen, an ipod hook-up and other upgrades that don't total up to $10, 000 combined. Tried to change a simple 4 day reservation and they have 0 flexiblity even though there were rooms available. Search. Diamond Resorts Scam Alert - YouTube My mother is a member of diamond and when her account was due for payment they used my credit card number for payment. Per the complaint, the association is a sham that operates merely as a proprietary arm of DRI and not in the best interests of its members. Beware of this company. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Only 21% of 0 complaints were resolved. When in with the contract guy it was recorded and at no time did he bring up the airfare part that the sales person promised us. Diamond is not the only timeshare company to face accusations of deceptive sales tactics and elder abuse, though, according to a 2016 New York Times article, they have the reputation of being particularly aggressive. While using my week in vegas I was tricked into buying 5,000 points. We are appalled at their behavior and wish we had never gone to that original meeting. These actions prove that there is incompetency in your company. The staff at the hotel were very understanding and thanked us for leaving. Corporate Advocacy Business Remediation and Customer Satisfaction Program. File your review. I own a week already, its been paid off for years. Cision Distribution 888-776-0942 After all, consumers unhappy with their timeshare purchases tend to have little recourse. Diamond Resorts International Hilton Grand Vacations In planning our 43rd Wedding Anniversary Diamond Resorts International Hilton Grand Vacations Total FAILURE! I am sad that I had to give DRI 1 star because they are not worth even that. Unsubscribe easily. I will never do anything like this again. The 1-hour presentation turned into 7 hours of excruciating pressure to purchase a pointless timeshare. Ferndale WA. All Scam/Ripoff Reports on Diamond Resorts International - Timeshare Read 1 more review about Diamond Resorts. SCAM - promised PR press and bookings nothing came of it!!! 808852 nine 44 five We are gg'sredemption and we are doing something about it. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. In the hotel they had a whole bunch of people that their tags said guest services. Photo (c) ShutterWorx - Getty ImagesMillennials have miraculously managed to not kill timeshares, possibly because the business model relies on preying on the elderly. Now after finding that 5,000 points is not enough for airfare or anything. Consumers want to see how a business took care of business. The accommodations at Palm Canyon Resort have deteriorated. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I still don't have those points in my account. Not able to book ANY vacations in two years- booked. Just save up for a vacation on your own. The Diamond resorts complaints regarding the Lusks speaks to a larger issue about elder abuse within the timeshare industry. I have had it 4 years and so far have been able to use it twice for a total of 6 nights SCAM - promised PR press and bookings nothing came of it!!! Asked on the social media platform if he considers it appropriate to sell $250,000 worth of timeshare points to an 88-year-old, Cloobeck replied, Absolutely no way! After giving in to Branson Missouri, Diamond Resorts International Diamond Resorts International will ripoff your hard earned money. File your review. We were showed a website to book on at our contract signing and NOW we are told we CAN NOT use the site and must book through a phone call where we are told all booked. Your company did not verify any information on the card. While my mom was on life support in South America they took advantage of that situation and stole $900 out of my account (my mortage payment) because I was not monitoring my account. 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