Hattori Hanzo Shears has a rating of 2.75 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. When questioned he said that he was my assistant and the shears would be back in 2 weeks. The 8 Best Womens Razors of 2023, Tested & Reviewed, 12 Grooming Kits for Men That Get the Job Done (and Then Some), 12 Electric Razors That Men Will Actually Want to Use, The 7 Best Hot Rollers of 2023, Tested and Reviewed, The 12 Best Manicure Kits for Men of 2023, The 12 Best Blow Dryers for Natural Hair of 2023, These Are Officially the 13 Best Nail Clippers of 2023, The 7 Best Dermaplaning Tools of 2023, Tested and Reviewed. Join the Hanzo Nation! There are so many great, real Japanese and Korean brands that are worth their price. As a small business owner & wanting the best for our clients & barbers, each & everyone one of my five barbers has a pair of Hanzos. Extremely poor customer service. Whether it's the cover of Vogue, New York Fashion week, or Back Stage on Broadway you will find our shears going to work, making the world we live in a more beautiful place. I'm able to sell similar shears for much less than those prices, the only difference is that DSC shears are made of Japanese steel! I dont want them to waste their money for just practicing using shears. We are sorry for the inconvenience. Thank you again. Poor customer service at its finest. I own three pairs of scissors from this company . Hold the sections between your fingers and use the same point and snip method as before. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. American company! I received my shears and instantly could tell that they are not very good quality. I pay for the stay shape which is a joke because when the old rep left I have now spent 3 months chasing a new rep who we havent seen or heard from. Hattori Hanzo Shears Outside Sales Consultant in Oklahoma City, OK I'm happy to work something out with ***************** if she'd like to contact me back at **************. The customer service/ sales reps are so helpful! The 12 Best Professional Hair Shears of 2023 | by Byrdie I actually went to the school from the person talking about Ishears and it was about getting my money more than education. At the end of the class I decided to try some out thinking I had a little while to try out the products, which totaled around $4K. Outside Sales Consultant Job in Orange, CA at Hattori Hanzo Shears I did not feel appreciated as an employee nor as a person. We initiated a return for the shears purchased by ************* on Nov 23rd. Pingyang Yonghe Scissor Co. does use Chinese metals to make their own shears (and sell them for a fraction of what HH sells theirs for), so there is a possibility that Hattori Hanzo shears are made using these cheap metals. Mental seems faulty . Grow your business. I signed up for their 10$ a month shear sharpening program. I would just like them to be returned. They cut so smooth hope the sharpness lasts, Wonderful complimentary tool. She did purchase 4 pairs of shears totaling $4,300 and may have had the intention of trialing them and sending back the ones she didn't like, but she didn't contact us until after the return period had expired. Ci According to stylist and Raw salon owner Anthony Nader, at-home haircuts are a slippery slope, but totally possible if you take the approach that less is more and use the best shears for the job. She keeps saying she needs more info from my girls to create accounts, theyve reached out to her numerous times. But I wasnt in possession of the shears for a almost a whole year. He said this was to ensure we received the most stacked discounts as possible. Finally, one place to get all the court documents we need. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Hattori Hanzo stuck with all of our stylists when we were unable to work during covid. . BBB Business Profiles generally cover a three-year reporting period. These handy shears allow you to easily change the tension setting to suit your hair type and style preference. The package was delivered on Aug 22nd. I was told they had no previous knowledge of any of this. I have spoken to teh rep and confirmed that he has her shears in his possession and will be delivering them today. One Amazon customer mentioned that should you ever find the joint jams up, try adding a drop of baby oil. I am a professional hair stylist and have been using different types of hair cutting shears for a long time now. All content is posted anonymously by employees working at Hattori Hanzo Shears. Okay, these are not cheap, but if youre happy going your own way in the hair department and want the tools to match, these HH8 shears are gold glass. Reviews - Hattori Hanzo Shears They also claim to have never received cash payments from a student. She reactivated in June 2020 at which time she used 1 of the allotted 4 annual sharpenings. Does any other scissor company do anything like this? Put 20% down and had my new shears delivered a week later. (Text Only Entry) (Schultz, C) (Entered: 04/23/2019), (#6) STIPULATION and PROPOSED ORDER for Dismissal With Prejudice by Hattori Hanzo Shears, Inc. (Attachments: #1 Proposed Order)(Hutner, Lindsay) Modified on 4/24/2019 (Huang, H). 3941 Park Drive, Suite 20-446, I did reach out and called Hanzo but no one got back to me so I left it at that. The class I took with Presley Poe was exactly the kind of inspiration I needed. The Full Line of Hattori Hanzo Shears Forged from the Finest Japanese Steel CHOOSE WISELY Shears Right Hand Left Hand Blade Swivel Texturizer HH21 Gokai $ 966.00 As Low As $ 96.60 / monthly HH4L Menuki $ 917.00 As Low As $ 91.70 / monthly HH6T Kime Texturizer $ 665.00 As Low As $ 66.50 / monthly HH88L Eighty-Eights $ 933.00 As Low As Its ridiculous that I pay for something and should have to spend my time begging for someone to service me or my shears! Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Hattori Hanzo Shears Reviews - 20 Reviews of - Sitejabber company and $#*!ty quality shears - buy Mizutani instead! (Attachments: #1 Standing Order, #2 Consent Form, #3 VDRP) (York, M) (Entered: 04/15/2019), (#2) NOTICE OF INTERESTED PARTIES by Hattori Hanzo Shears, Inc., a California corporation. My girls have sceen shots of their call attempts being made. Multiple times prior kept coming up with excuses on the day he was suppose to return them . They dinged my credit card they had on file for over $500. shears High quality and comfortable to use, theyre everything you need to touch up split ends, layers, or bangs. Starting around the hairline, twist each section before you point and snip the very ends using your shears. They must have changed where they are manufactured. (Hutner, Lindsay) (Entered: 04/12/2019), (#1) NOTICE of REMOVAL from El Dorado County Superior Court, case number PC 20190129 by Hattori Hanzo Shears, Inc. (Filing fee $ 400, receipt number 0972-8210007) (Attachments: #1 Exhibit A, #2 Exhibit B, #3 Civil Cover Sheet) (Hutner, Lindsay) (Entered: 04/12/2019), U.S. District Courts | Intellectual Property | Case Details Parties Documents Dockets. It's kind of hard to believe this shear and comb kit comes in at about the same cost as a lox bagel, but such is the wonder of affordable beauty. Our customer service representative wasn't aware that you can't cancel a subscription that is paid in full, and that the correct action was to turn off the auto-renew feature. Get more reviews from your customers with Birdeye. Tip for consumers:Ordering online is fine, but having a local rep to order from and try is better. We then returned the entire order and I re-logged an order for ************************ for just the one shear she personally wanted to purchase. Defeat it and take the ladder to the roof and head around to find a corpse with Rifle Ammunition x3. He ignored my question and told me to watch the video on how to set the tension. I have purchased over 4 pairs of shears and I have enjoyed then until the last pair, when they just werent the same. Working at Hattori Hanzo Shears: 12 Reviews - Indeed 4.0 Former Employee, less than 1 year My Experience-NM May 1, 2017 - Outside Sales Representative in Denton, TX Recommend CEO Approval Business Outlook Pros We strongly urge you to not submit sensitive personal information on these forms. I refuse to pay another monthly payment if they are no in my possession, at this point theyre playing games . Hattori Hanzo Shears (@hanzonation) | Instagram Use a comb to section your bangs and separate into sections. Our sharpening staff indicated that more than the normal amount of steel needed to be removed to repair the damage. 3.1. They are the kind of shears that you buy yourself as the "ultimate gift". Is HATTORI HANZO SHEARS INC. a Scam? - Is It a Scam? We sell a lot of other things too but mostly scissors. The Hanzo family has always taken care of me in the shop and has allowed me to explore my creativity when it comes to cutting hair, I love Hanzo because they make my job SO much easier. Our current rep was a hairstylist for 15 years before she started working for hanzo, so I felt like I could be honest with her. Get it together Hanzo or at least act like you care! How much do Hattori Hanzo Shears Inc employees make? | Salary.com We have issued a refund to ************************ for the remainder of payments made in the form of a paper check that was mailed 1/17/23. I'd send it back but I don't have the time or energy to do so. I have contacted the business for a return of my purchase as I just want my money back and keep getting the run around. los inconvenientes que esto te pueda causar. My mentor went on to create scissor sharpening education and certification. The loaner shears were so dull I couldn't work with them and the reps won't even come out to sharpen your shears unless they think they can sell you more. What feels comfortable to you? A few weeks later, I started to receive calls from a random number, and I do not answer phone calls unless a voicemail is left. Left handed hairstylists and barbers often face challenges when selecting the tools they need. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. This company's business is beauty supplies and equipment retail. 3941 Park Dr El Dorado Hills CA 95762. Only take the tiniest amount before you unravel and see how its sitting. I ended up trying out a few pairs and only had to put 10% of the total in a deposit, so he could ship me the shears to try. Unfortunately, my experience with Hanzo has been very disappointing. Highly recommend. Check the complaint history, rating and reviews on this company. verdade. Hattori Hanzo Shears Sales Coordinator Reviews | Glassdoor Hattori Hanzo Shears requires a minimum down payment of 10% of the order total or $300 for a 4-shear set to ship so even after the successful $179.31 charge, the order did not ship out. https://www.facebook.com/670735187/posts/10163161651885188/?d=n. They are extremely poor made. They claim to have received "verbal authorization" from my daughter to deduct monthly payments from my mother's checking account. Then months later Hanzo used a card on file from a previous order of mine and charged the full amount to myself. Recently I ordered samples from a Chinese company, country of origin lasered was Germany. best I even opted for the higher quality Japanese steel set. Co workers all have different style shears all of them are a problem. I feel like this company does not take care of their customers and as a hairdresser of more than 10+ years I will not recommend them to anyone. Better Business Bureau helps New Jersey consumers find businesses and charities they can trust. Try expanding your DIY haircutting repertoire to include this 10-piece kit from Sirabe. 2 complaints for Hattori Hanzo Shears, Inc.. Company resolves 100% of complaints brought to its attention from Business Consumer Alliance. The replacement shear was delivered to ********************** on Mar 22, 2023 so we assume that she is satisfied with the resolution and that the replacement shear is performing to her satisfaction. It's very disappointing when you pay so much money to invest in your craft, when this company just can't seem to get it together, even with simple tasks. This is a shame. They're in business since 1985. You may want to try: all Hattori Hanzo Shears reviews worldwide (13 reviews) Claim this company page. 2. ************************* account went immediately into decline the following month, we sent numerous messages informing her of the delinquent status, and the Stay Sharp subscription was ultimately cancelled in Jan 2016 for non-payment. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. I want to deal With anyone but this lady ****. When it comes to serious style overhauls or technical shapes, Nader suggests waiting it out until you can see a professional. These are awful shears and when I paid the amount of money I did, they should be the GREATEST. Write reviews, ask and respond to questions, The shears you go for will more or less depend on your hair and skill set, but that doesnt mean we dont have a few team Byrdie favorites. This was one of the coolest websites to purchase from. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Last time I saved the message so if they tried to say they didnt call I have Proof. Are Hattori Hanzo Swivel Shears worth the investment? If not, what 40 N.J. contractors accused of cheating customers - nj.com ", When it comes to bangs, Nader suggests the following: Always trim your bangs when dry to avoid shrinkage. He said he would. Seriously do yourself a favor and get a pair of Hanzos. So disrespectful. THE TENSION IS NOT THE ISSUE. Managers don't actually have experience and it shows. To find the best hair-cutting shears on the market, we conducted hours of researchevaluating our options based on their sharpness, material, and how long-lasting they were. I have seen counterfeit, I always reach out for scissor sample around the globe. No one explained to me the return policy. This is the second time i gave this company has a change and I recently purchase four shears from them and im totally regret about it. It was also a weird amount(179.31)- not the one discussed ($300) .I sent them back to the corporate office address listed on the package because at this point I didn't not want the product. Hattori Hanzo Shears has a rating of 2.75 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Hattori Hanzo Shears, 3941 Park Dr, El Dorado Hills, CA, Shears They were charging doubletriple the price of shears that other companies were selling and they were able to because of their top-notch marketing. Hanzo is a GREAT company to work for." Job Description. Hattori Hanzo Shears, El Dorado Hills, CA is a company that steals and lies. She selected two alternative shears which were shipped to her on April 3rd. But because it was already over the 2 week trial period, they wouldn't let me return of exchange them. Perry Anthony Salon & Spa Reviews, Ratings | Nail Salons near 5331 Orange, CA. I used the service multiple times before , the most recent time I used it the rep st the time who Ive dealt with. Pray you don't have a financial emergency because these people are like mob bosses expecting their payments. They were controlling the market as one of the monopolies in the industry which is absolutely atrocious. I contacted him to cancel my monthly subscription because I am paying for nothing. It's unacceptable your clients are paying this much money to be treated this way. Dominate search results. QUESTION SIX: HOW DO YOU USE TEXTURIZERS? The forged blade is made from stainless steel, and the adjustable screw set means you can customize it to your preferred tension. As hair professionals, barbers have a special set of scissor needs all their own. Point is they will mislabel per requests. I can't be certain whether or not she and the sales representative discussed the return and exchange policy verbally, but it was stated on both the paper order form she signed (see attached) as well as in her emailed confirmation of the order. Hanzo is basically the best company ever. Our Hanzo rep claims that he never told her that and that ************************ knew she was assuming financial responsibility for the order and that she was to collect payments from the stylists directly. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. And you should expect to close multiple deals everyday. They also come coated in a thin layer of oil to ensure the blades are fresh, so be sure to wash them thoroughly before use. At this point, I DO NOT want to be associated with Hanzo taking anything from my account, unless I agree, but again I don't even have an option. They in return told me that my shears would probably need sharpened and said they wouldnt do anything for me about looking at what my issue was as if they could do nothing about it. All shears we can afford are machine made though, there isn't more than a handful of people alive that can hand forge quality blades. Theyre made from Aichei Japanese Steel and come with finger inserts so you get your best fit, plus the fine point means you can feather or add texture to the hair. I have called to cancel my monthly sharpening 4 times and they continue to charge me the monthly fee. We raised a ton of money to help children for Jill's House. Mission: To provide stylists with the tools they . My stay sharp still has not yet been cancelled and I just saw on my statement that I've still been paying since then. Lamentamos pelo inconveniente. This is a shear that every person who does hair needs in their Arsenal. The hype is real, Hanzos are my new babies. Cheaply made and horrible customer service. Here's what we do. Size: 6.6" | Materials: Alloy and stainless steel. *********************** purchased a shear on Nov 9, 2022 and began experiencing problems with the shear a little over a month after using it. another week goes by i call and speak to a manager ******* who says she will send me 2 new pairs directly to my salon and i wouldnt pay for shipping and she would comp my sharpening fee, that was July 11th, a shipping label was created and she never sent them to *** to be delivered. STAY far far away! Please enable Cookies and reload the page. I ordered a $600 pair of shears that are not sharp and do not hold adjustment. I wasn't trying to get around the return policy. These are the best shears I have ever used. I've always loved my hattori hanzo schears until our rep took my schears to get sharpened. Between everyone in the shop, we have spent over $10,000 total! 1. I tried to cancel multiple times and they wouldnt cancel it. Nous sommes dsols pour la gne occasionne. Backed by the National Science Foundation. I get an email stating my payment was not able to be processed (today is the 13th), even though the date should have been the 15th. to let us know you're having trouble. In Need of a Trim? I'm sorry to hear that there were scheduling conflicts between her and her rep, but our corporate office can also facilitate sharpenings and provides postage paid shipping labels, and we were never contacted with any requests for service. First off it is beautiful but smells horrible like some type of chemical ( I've NEVER had leather smell this bad) it says hold 14 shears I've got I believe 10 pairs in mine and it barely closes so that's not good and the snap won't hold. QUESTION TWO: ARE YOU RIGHT OR LEFT HANDED? Enter the ULG Hair Cutting Scissors. We use our platform to make people's lives better and our communities stronger. How do you use your texturizers? Shop Now $19. He never did. My calls and messages arent being returned. 3.1 out of 5 stars for Work/Life Balance. Apply online instantly. Oh because they already done took our money & to add to this you still have to pay to get your shears sharpened? Cutting blunt, horizontal lines in the hair at home is dangerous and difficult to get right without proper training. Claim this business. We are waiting for him to send back the merchandise so that we can refund his down payment. (Hutner, Lindsay) (Entered: 04/15/2019), (#3) CIVIL NEW CASE DOCUMENTS ISSUED: Initial Scheduling Conference set for 8/15/2019, at 02:30 PM, in Courtroom 3 (KJM), before District Judge Kimberly J. Mueller. Please help us protect Glassdoor by verifying that you're a On that date she used 3 of her allotted 4 sharpenings for the year (order #******). Stay away from this company and anything they are offering! When a stylist gives me their scissors to service I check them first to see how much work they need. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Our best overall pick is the Matsui Aichei Mountain Offset Shear. I was charged for five months without my authorization because my REP did not complete the cancellation I requested. Without a court order, of course. 3. Why is this public record being published online? We definitely don't want ***************** to be stuck with high valued tools that she does not want, and we're happy to work something out for her, but it's not our fault that she was unaware that the products she purchased had a return period.