You played the game for less than two hours. With this video. Is there any way to refund a Minecraft map? - Microsoft Community For other purchases, please read below. Contact Us | Privacy Policy | TOS | All Rights Reserved, I cant play it so its a waste of 30 bucks, How to Add Controller Support to Minecraft Java Edition, How to Cure a Zombie Villager in Minecraft, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. By {{catalog.DisplayProperties.creatorName}}, Your money doesn't need to be wasted like that. Prepaid cards to redeem for Minecoins may also be available from local retail stores. You can access DoNotPay from your web browser! You cant play the game even after troubleshooting. If you tried to purchase more coins but you dont see them in your wallet, follow the steps in the previous section titled I didn't receive the coins that I purchased. If someone else bought the item without your permission, If you're unable to play your game, even after visiting Minecrafts, If you made your purchase with Paysafecard, at a local store. Microsoft Agent. However, if an unauthorized purchase was made by someone else, contact store support for the device that made the purchase. Thats why its vital to react immediately after realizing youve made a mistake. You didnt purchase the game from an unauthorized seller. Make sure that youre signed in with the same account used to complete the purchase. Your Minecraft username. Some tasks DoNotPay can help you with are: We have helped over 300,000 people with their problems. Reddit and its partners use cookies and similar technologies to provide you with a better experience. and played through the Minecraft Launcher. What is the Marketplace refund policy? - Epic Games If we can't fix it, you may be eligible for a refund. Its been less than 15 days since youve purchased it. I have missing Marketplace items; where can I find them? How do I request a refund for a Marketplace product I've purchased? Privacy Policy. Refunds (Java Store) | CubeCraft Games - Support Follow the steps in the previous section titled, If you have an Xbox Live account associated with your game and you were logged in at the time of purchase, your coins and content will be associated with your Xbox Live account. The first time you try to purchase something, youll be asked to add a payment method if you havent already. If you dont have an account, you can create one by going to https://www.xbox.com/en-US/live/minecraft/sign-up and creating a new free account. To check the return policies for each company, follow the links below: Some platforms may not have refund options, while some offer partial refunds within a specific time limit. How can I get a refund for my Minecraft game? For more information, please refer to the Minecraft: Java & Bedrock Edition for PC FAQ. Our customer service team is available weekdays 8am-8pm EST and weekends 12pm-8pm EST, and can be contacted via live chat on the bottom right corner of the page, or through the contact form. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. This article includes all sorts of information about the Minecraft Marketplace and interacting with it through Minecraft Legends. Find Minecraft under Purchases that may qualify for a refund.. I recently bought Minecoins, intending to use them later. You can access these from any new device, provided you are logged in to the same account. The refunds are available only under specific circumstances. You can try to contact the store in which you purchased the card and try to get a refund from them, If you have purchased the wrong Minecraft editionthe editions are not interchangeable, If you have bought the game from an unauthorized reseller, Enter your name and email address associated with your Minecraft account, From the dropdown menu pick Minecraft Java Edition as the one you want to return, Choose Refund Request from the dropdown menu, Another section will open up in which you can describe your refund request in detail and attach any photos or files. If we've done something that has caused you to be unable to access your Realm, contact, , and we'll try to fix it. If you have accidentally bought the wrong Minecraft edition, contact the appropriate support team for your console. Any items that were not purchased directly from the My Nintendo Store. Its essential to note that most companies require you to request a refund within the first few weeks of purchase and to have played the game for less than a specific amount of time. Other Amazing Things You Can Do With DoNotPay! Please visit our returns center to begin your return request. If you find something broken or otherwise bothersome in an item you purchased in the Marketplace, contact Minecraft Support. The eligibility for a refund depends on several factors, such as how long its been since the purchase and whether youve played the game for a specific period. Here is how to do it: Find and click on the Chargeback Instantly feature, Provide the app with the details about your bank, Write the name of the merchantthe company you bought the game from. It cannot be loaded. Explain why youre requesting a refund in detail. 6. This will appear as credit in your PayPal account which you can use to make a purchase, or request to withdraw from PayPal to your bank account. In most cases, youll be able to get a refund if you act fast and request it as soon as you realize youve made a mistake. Check the Xbox status. If you see a completed purchase, restart your device as it may need to be updated. Note:If youre a parent with associated child accounts that share your Xbox subscription, make sure that you make purchases with your own account, as child accounts do not provide a payment method for this. Follow these steps to get your money back: If you want to get a refund for Windows 10 or Xbox edition of Minecraft, you can do that through the Digital Microsoft Store, as long as that is where you bought the game in the first place. Yes, you need an Xbox Live account to make purchases in Minecraft Marketplace. I purchased the wrong content by mistake. If youre a parent with associated child accounts that share your Xbox subscription, make sure that you make purchases with your own account, as child accounts do not provide a payment method for this. How do I let you know? What should I do? But since Minecraft comes in various versions and is available on multiple platforms, the refund policies can vary. If this has not solved theissue,please try steps 2-6 again. If you purchased Minecraft Dungeons on the wrong account, please navigate to the Minecraft Dungeons Billing FAQ for more information. Some retailers may offer refunds or compensation, so we urge you to return the card with the receipt to the store where it was purchased. Pick Order History. I didn't receive the coins that I purchased. We currently do not offer exchanges. Here are the steps: Go to your Microsoft account page and sign-in. Carry Over to Minecraft Legends? However, Minecraft will only accept refund requests under specific circumstances, including having a valid reason, making the request within 14 days of purchase, playing the game for less than two hours, and purchasing the game from an authorized seller. Aaron Donald It is also recommended to attach photos that support your claims. Youre always welcome to purchase one of these and give it to a friend. Note: Minecraft Support can only refund purchases made through minecraft.net. Open Microsoft Store. File a refund request by entering your personal information and explaining the situation. Read more Refund Minecraft Windows 10 Can you get a refund for Minecraft Java?-----The purpose of our channel is to create informational videos. Explain why youre returning the game, if necessary. Hello, I downloaded Minecraft Windows 10 edition, and i wanted to use some resource packs. As with other games available for multiple platforms, refund policies depend on the company youre using. If we've done something that has caused you to be unable to access your Realm, contact Minecraft Support, and we'll try to fix it. I need minecraft java off my laptop it keeps giving demo after I bought it and I want my 30 bucks back like right now. If you find something broken or otherwise bothersome in an item you purchased in the Marketplace, contact. This site works best with JavaScript enabled. If youve purchased the Minecraft Xbox edition, you can request a refund through Xbox support. 4. On some platforms asking for a refund is not an option like on Apple, Amazon's Kindle, and Nintendo. Minecraft Pocket Edition is the games mobile version. On the Java e. How to Get a Minecraft refund [98% Success] - DoNotPay I noticed a problem with something I purchased in the Marketplace. Even better, you can use content you buy on one device on any other mobile, tablet or Windows device where you own Minecraft, as long as youre logged into your Xbox Live account! Locate Minecraft and press Request a Refund.. Be sure to include your name, address, daytime phone number, email address, and your original order number. Disclaimer: Some pages on this site may include an affiliate link. What do I do? - SHOP NOW! After confirmation, the refund can be in your account within the next two weeks, but the actual time frame depends on your payment method. If youve purchased Minecraft but youre dont have time to play or simply dont like it, your next logical step might be to request a refund. For help with missing purchases, or any Xbox Live account support, please contact. Find Minecraft under Purchases that may qualify for a refund. Some items are not eligible for a return. is a subscription serviceand is not typically eligible for full or partial refunds. Minecraft is available for numerous platforms, and the game itself has over 15 editions. When it comes to getting a refund for Minecraft, its essential to act fast. Let the game load up to the home screen and wait for 15 60seconds(if onNintendo Switch loading can take up to120 seconds). Keep in mind youre only eligible if its been less than two weeks since the purchase and youve played the game for less than two hours. Our support team is not able to refund your game purchase unless it was purchased from our site. These items will have additional information included on their product pages - these items include the following: Most items purchased in-store or online from November 15th through December 31st, are returnable until January 31st. Minecraft Marketplace is available on Windows 10 and all devices that support the Pocket Edition. It can be hard to find things that are free. For further billing and installation support, contact your device's app store. Please note per our return policy, all return refunds are for the product only and do not include shipping charges. Yes, you need an Xbox Live account to make purchases in Minecraft Marketplace. If you are dealing with the new launcher, kindly check and try the below and see how it goes. If you have made the purchase from the Microsoft Store, you can request a refund for the digital game following the steps on this link Request an Xbox refund | Xbox Support.