however, after starting the installation from the shortcut, at the end it says 1- Just to make sure we understand correctly the current behavior: 2- Was the "reinstall of Windows" a full clean install from scratch? Do you work for Intel? after making the shortcut, i added this (DISABLEPLATFORMCHECK=1) but in the Target field, couldnt be added in the Start in: field, i think its an honest mistake. However, I think it's quite handy, so added least amount of user-friendliness in order to share this nifty tool. I havent messed with XTU in a long time. It says the folder specified in the start in box is not valid. All postings and use of the content on this site are subject to Intel.com Terms of Use. Your email address will not be published. (i clicked on the ok before running the installer) because else it will say another installer is running, Dont know, honestly. The boot drive was wiped, and I installed from a fresh install file. My CPU is 8550u. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page. Integrated graphics share memory is set to 64M. Here are some common issues and questions related to Intel XTU First, you were unable to install Intel XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings. The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. It used to be that you could click Ok in the image below and the file you need would still be there. [Solved] samtools: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file, k8s Error: [ERROR FileAvailableetc-kubernetes-kubelet.conf]: /etc/kubernetes/kubelet.conf already exists, [Solved] NoSuchMethodError: org.springframework.boot.web.servlet.error.ErrorController.getErrorPath, [Solved] flink web ui Submit Task Error: Server Respoonse Message-Internal server error, Mysql Error: 1140 In aggregated query without GROUP BY, expression #2 of SELECT list contains nonaggregated column a.store; this is incompatible with sql_mode=only_full_group_by, [Solved] Mybatis multi-table query error: Column id in field list is ambiguous, [Solved] fluentd Log Error: read timeout reached. So please bare with my code if you happen to go through it. The PC. Because only K series overclocking CPU is supported. Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. Intel XTU0x80070643 - Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. // No product or component can be absolutely secure. Hi, Intel XTU won't install on my system because it says that it is unsupported on my platform. However, that's the current version on the website: Rogrio, Thank you for posting in the Intel Communities Support. Scan this QR code to download the app now. Current theory is that Intel XTU also try to detect the platform its running during startup instead of just during installation, and unlike I7 8550U, none of the Ice Lake platform have ever been supported by XTU, there are no legacy code for XTU to fall back to. However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. I dont know if it runs on everything. See Intels Global Human Rights Principles. cmd> IntelXTU_Install_Helper.exe , > Please enter the file name of proper XTU Installer: . In the Target field, at the end add a space and then the following DISABLEPLATFORMCHECK=1. Help! Intel XTU suddenly not compatible with my system? It may not display this or other websites correctly. You should see one or two new folders with the date and time close to when you ran the application. All PC related content is welcome, including build help, tech support, and any doubt one might have about PC ownership. Any ideas why this is happening? This does not make sense. Based on that, it is expected for the application to show all kinds of inconsistencies and not to work as expected, including problems, like in this case, at the moment to try to update it. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. Do they really stop supporting CPUs over the course of a few months? 09-27-2022 08:03 AM. [3374:2EE0][2018-10-12T02:59:15]i359: Paused automatic updates. ^^. If you want to squeeze the last bit of speed out of your system then you can upgrade to theCore i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_(BGA).html. Powered by WordPress & WPstart Theme. The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly. Im assuming you didnt copy/paste the exact path I have in the article? [Solved] Win-KeX/wsl2/kali Startup Error: A fatal error has occurred and VcXsrv will now exit. No changes to bios settings.Please advise. Jul 12, 2017. Please allow us to review this further and we will be posting back in the thread as soon as more details are available. Solved: XTU setup failing with error 0x80070643 - Intel Communities The system information tab includes text that is similar to the install error: platform unsupported. I have been in the process of installing all my software, and files manually.3. // Your costs and results may vary. All install attempts of XTU without the workaround fail. Please let me know if you have any further concerns. Open this folder in windows explorer C:\ProgramData\Package Cache\ and sort by date, newest at the top. [SOLVED] How to undervolt cpu on dell xps 13 9360 (i7 8550u)? I needed to underclock my CPU. Sorry, you must verify to complete this action. // See our complete legal Notices and Disclaimers. Can't update XTU (attempted to install on a unsupported platform) The Intel sign-in experience has changed to support enhanced security controls. The utility starts, but shows the following message on the screen: Also attached: intel SSU detailed view (SSU.txt)This issue also came up with the previous (7.8) release. After installation of xtu, copies of these drivers are located in the xtu installation folder in program files. It adjusts CPU power state. Didnt work for me. Resolution Intel XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes. Unfortunately, we do not have the 7.7 version available anymore. After investigating this further, we would like to inform you that in Intel XTU 7.7.0 we discontinued support for SKL-S/H (Skylake) per our rolling platform support model as that platform is very old and discontinued. You may re-send via your It adjusts CPU power state. Some things ive tried is installing an older version which didnt work. This does not make sense. I would love to see a solution to this! So, ignore editing plox.Link to old XTU : festyy.com/wMMu28 Any other inquiries, do not hesitate to contact us again. Run Intel XTU Install Helper You can execute with an argument in first place. God bless. Thank you for your patience in this matter. I dont know why you are getting that conflict with an already running app. Thanks for your help. for a basic account. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10, [quotemsg=21463302,0,2528639]Instead of undervolting, try reducing the maximum processor state in Windows 10. This comes after a reinstall of Windows 10, where the XTU software was working on the previous install. Windows 10 version is 21H2, which is listed as supported. The BIOS settings are not defaulted. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. Always report mistakes Attempted to install on an unsupported platform 7.7 was the last one that worked. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. I am trying to install on an Intel Desktop Board DG45ID, 8GB RAM, On-Board Graphics. I've been looking into undervolting my laptop, because it appears that I should be able to get better thermals and potentially better performance by undervolting it. I just ran it again and then added more information to the post. The Intel sign-in experience has changed to support enhanced security controls. Principle: xtuexe decompresses an MSI in temp every time, but if the installation fails or succeeds, it will delete the MSI. Help document on how to use Intel XTU. And then when it shows you some files, click on date modified once, and open the first two files one after another. I know i am a bit late, but hope this helps.Try throttlestop. Note that the installer seems to have changed how it runs. Intel technologies may require enabled hardware, software or service activation. Unlocked CPU's can utilize programs like Intel XTU. You may re-send via your, Intel XTU cites Unsupported Platform on system with 6700k. Thank you for posting on the Intel communities. You signed in with another tab or window. But I dont have anything else running, I have followed all the instruction on Intels website on how to uninstall but it just want launch anymore. So, if you put it in, say c:\xtu you would just do the same thing in that folder.
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